You can now send Chargeblast pre-dispute notifications to your Klaviyo account through our native integration.
With our new integration, you are able to add an additional metric to your Klaviyo account - the pre-dispute notification. You can leverage this metric to:
- Build out email marketing sequences targeting consumers who called their bank to initiate a dispute. Get in front of the complaint with a "what could we have done better" email flow.
- Centralize all customer data. You can now see if a customer has triggered a pre-dispute notification directly within the customer view on your Klaviyo account. Useful for support teams looking to have a holistic view of a customers journey.
- Build out Klaviyo segments for customers that have pre-disputed an order. Send targeted win-back campaigns to groups of customers who have initiated but not completed a dispute.
Integrating Chargeblast's alerts with your Klaviyo account offers a unique and proactive approach to customer satisfaction and retention.. This early warning system allows your customer service team to swiftly address any concerns or issues, potentially resolving them before they escalate into formal disputes. Our Klaviyo integration is a powerful tool in building long-term customer loyalty and maintaining a positive brand reputation.
